The Blame Game: When Medical Professionals Point Fingers

2020 Spring Education Webinar

Recorded on May 13, 2020


Donna Keil, BSN, RN
KAMMCO Medical Liability Analyst and Medical Records Manager

Program Description

It’s easy to point fingers, but in the field of health care, it’s not a good idea. Blaming others for poor outcomes or medical mistakes is detrimental to patients and may also put a provider at higher risk for litigation. This webinar will present examples of medical malpractice lawsuits generated primarily as a result of finger-pointing among healthcare providers. Ms. Keil will also discuss tips for conversations with patients who experience poor outcomes or medical mistakes, as well as strategies for appropriate documentation.