Claims Philosophy
From the beginning, KAMMCO has worked to establish a claims philosophy that aggressively defends members. With the emergence of managed care, and the existence of the National Practitioner Data Bank, it is more important than ever for healthcare professionals to protect patients and to defend themselves against allegations of wrongdoing. By working with members, KAMMCO has established a proven method to assemble a confident and effective defense team.
Early Investigation – As soon as there is notice of a claim, KAMMCO Medical Liability Analysts begin the process of recording facts and assembling a defense team. A thorough review of records, procedures, and other related information by the defense team will ensure that all documents and relevant facts are preserved.
Legal Expertise – KAMMCO believes in being selective in the choice of defense counsel. At the first notice of a lawsuit, staff and the member evaluate case details and select appropriate counsel.
Case Reviews – By working as a team, new ideas and strategies are constantly developed to improve member defense.
Personalized Service – During difficult times, no one likes to be alone. KAMMCO staff attend depositions, hearings, and trials, offering professional expertise and emotional support. KAMMCO also offers a litigation support program, the KAMMCO CARES (Creating Advocacy through Responsive Education) program, which offers additional support to members and spouses.
The nature of claims is evolving with new causes of action and ever-increasing claim severity. KAMMCO has positioned itself to respond to these challenges both before and after a lawsuit is filed.