Preparation for New Risk Managers and Peer Reviewers
KAMMCO’s Preparation for New Risk Managers and Peer Reviewers is a five-part educational series presented by Connie Christian, Facility Risk Management and Patient Safety Advisor.
Designed for those new to risk management and peer review, the series provides practical guidance on the incident investigation process, from initiating an investigation and documenting findings to determining the standard of care under Kansas State Risk Management Regulations and developing a corrective action plan. These videos offer a foundation for conducting thorough investigations, evaluating incidents, and identifying opportunities to improve patient safety.
Please Note: The information presented in this video series should not be interpreted as medical or legal advice. Because the facts of your situation may change, or laws in your jurisdiction may vary, please contact your attorney with any questions about your legal or medical obligations or rights, state or federal laws, contract interpretation, or other legal matters.
Part 1
Introduction to Incident Investigations
In Part 1 of KAMMCO’s Preparation for New Risk Managers and Peer Reviewers series, Connie introduces the fundamentals of incident investigations. Learn about the purpose of incident reporting, the importance of thorough documentation, key resources for conducting investigations, and ways to encourage reporting throughout your facility to support patient safety and effective risk management.
Part 2
Initiating an Incident Investigation
In Part 2 of KAMMCO’s Preparation for New Risk Managers and Peer Reviewers series, Connie explains how to initiate an incident investigation. Learn how to gather initial facts, prepare for and conduct effective staff interviews, ask open-ended questions, and maintain a confidential, non-disciplinary approach focused on understanding what happened and improving patient care. Connie also discusses investigation checklists to help guide the process.
Part 3
Incident Investigation Documentation
In Part 3 of KAMMCO’s Preparation for New Risk Managers and Peer Reviewers series, Connie explains why thorough documentation matters during incident investigations.
Learn how clear, accurate, objective documentation establishes the facts, supports the investigation, and identifies opportunities to improve patient safety and prevent future incidents.
Part 4
Determining the Standard of Care within the Kansas State Risk Management Regulations
In Part 4 of KAMMCO’s Preparation for New Risk Managers and Peer Reviewers series, Connie explains how to determine the standard of care using the Kansas State Risk Management Regulations.
Learn about the four standard-of-care levels, how to assess the likelihood and severity of patient harm, and when incidents may require reporting to a licensing board. Connie also discusses the importance of using current practice acts and scope-of-practice guidelines to support accurate, consistent determinations.
Part 5
Creating a Plan of Corrective Action for the Incident
In Part 5 of KAMMCO’s Preparation for New Risk Managers and Peer Reviewers series, Connie explains how to develop and implement a corrective action plan after an incident investigation.
Learn how to tailor recommendations to each individual’s involvement, identify needed education or policy changes, assign responsibilities and deadlines, and document follow-up with patients and families. Connie also reviews the importance of completing corrective actions to support patient safety and reduce future risk.