KAMMCO Update on COVID-19:
KAMMCO will maintain full business operations while adhering to CDC and KDHE recommendations regarding COVID-19. Our employees are currently working remotely, but they are checking email regularly and can be reached through our main phone line, 1.800.232.2259. All KAMMCO services are still being provided as we remain focused on serving and supporting our members. Click Here for the COVID-19 Resource Page. KAMMCO will be here when you need us.
arrow up

COVID-19 Resources

The COVID-19 pandemic is requiring many healthcare providers to change the way they deliver healthcare. Below are resources to help guide you through your critical COVID-19 related questions with regard to insurance, risk management, and telemedicine. If you have a question or concern not addressed here, please contact us at 800.232.2224. This page will continue to be updated with emerging developments.  

Risk Management



    COVID-19 Insurance FAQs  
  The COVID-19 pandemic has required many healthcare providers to change the way they deliver healthcare. The following frequently asked questions provide answers to guide healthcare providers through their critical COVID-19 related insurance coverage inquiries...  

Risk Management Resources


Business Continuity Resources for Reopening Healthcare Services
States are starting to reopen as stay-at-home orders resulting from the COVID-19 pandemic begin to ease. Unfortunately, reopening likely will not be an immediate return to business as usual...


Patient Care with Scarce Medical Resources

During today’s COVID-19 pandemic, healthcare providers, facilities, and patient safety professionals face continued pressure and new strains on already taxed resources. Ensuring the safety of patients, residents, and staff becomes increasingly complicated when there are shortages of life-saving medical equipment such as ventilators and personal protective equipment (PPE)...

The Need for Advanced Care Planning during COVID-19

During a crisis or pandemic, thoughtful advanced care planning decisions can be difficult to make, yet COVID-19 has brought this topic front and center. Advanced care planning involves learning about the types of decisions that need to be made, considering those decisions ahead of time, and putting them into an advanced directive...

Revising Policies and Procedures during the COVID-19 Crisis

Many organizations have made a commitment to review and revise policies and procedures to respond to the rapidly evolving impacts of COVID-19. It can be crucial to document decision-making processes to help lessen current and future confusion around decisions made. During a crisis, policies and procedures are often modified based on pertinent published...

Resuming Elective Surgeries and Procedures - Special Resource

Working together and sharing information is essential to address the COVID-19 crisis. As part of our commitment to you, KAMMCO has developed and compiled resources for you. While you necessarily make decisions on a case-by-case basis using your clinical judgment, we wanted to provide you with some resources and tools...

Documentation of Care and Other Challenges in the COVID-19 Environment

The current COVID-19 crisis may create unique challenges as you provide care and document care. Additionally, the varying executive orders and guidance from all levels of the government can cause uncertainty and confusion about what is and is not permitted during the pandemic... 

Postponing Care of non-COVID-19 Patients during the COVID-19 Crisis

During the crisis of COVID-19 and the surge of critical care patients, providers are also tasked with managing the care and maintenance of their non-COVID-19 population. Providers must still evaluate their current patients' medical conditions and new symptoms that could result in possible missed diagnosis or delay of treatment unrelated to COVID-19...

Telehealth Resources


Telemedicine: What to Know Before you Begin

As we progress through the opening stages of COVID-19, more and more providers are moving to telemedicine to assess and treat their patients, below are a few key loss prevention strategies that should be considered prior to implementing a telemedicine/e-visit service...
  Documenting Telehealth Encounters During COVID-19
Due to the rapid onset of COVID-19, there has been increased engagement in telehealth and phone visits in place of in-person care. Telehealth is being used in most care settings nationwide. This mode of care presents some unique considerations healthcare professionals should review to ensure competent care is given...

Other Important Resources

Kansas Medical Society
KDHE COVID-19 Resource Center
Coronavirus Disease 2019 (COVID-19) Preparedness Checklist for Nursing Homes and other Long-Term Care Settings​