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On demand videos of KAMMCO education webinars are available via the links below.

2021 Spring Education 

Enhancing Your Virtual Presence and Communication Techniques to Reduce Telemedicine Liability
Origianal Presentation: May 30, 2021
Connie Christian, MBA, CPHRM
As telemedicine gains traction in the health care landscape, clinicians must be prepared to operate technology-based systems for conducting routine care and exchanging information. Clinicians understand how effective communication and the establishment of therapeutic relationships can influence clinical outcomes. But what do these interpersonal skills look like when applied to telemedicine? In this presentation, Ms. Christian will discuss examples of how clinicians can 1) adapt their in-person communication process to telemedicine, 2) provide clinician congeniality in communications and 3) project a positive telepresence during patient encounters. 

2020 Spring Education 

Defending your Documentation: The Electronic Health Record, Documentation and Depositions   Cybersecurity Woes: Protecting Patients from Threats & Lessons from HHS’ “Wall of Shame”
Connie Christian, MBA, CPHRM
Connie discusses the challenges associated with EMR documentation. She highlights case studies illustrating how missteps, omissions, and errors in documentation can pull a provider or a medical staff member into a deposition, and she will outline practical steps on how to improve daily documentation.
  Yolanda Sims, JD, MHA
Yolanda highlights trending cybersecurity incidents along with the various ways hackers get in and what they do with patient health information. She discusses lessons learned from major breaches listed on HHS’ Breach Notification Portal and shares a wealth of best practices and industry standards.
No Easy Task: Identifying and Reporting Suspected Child Abuse and Neglect   The Blame Game: The High Cost of Pointing Fingers in Healthcare
Cathering Walberg, JD
Cathering outlines the nuts and bolts of when, how, and to whom members of the healthcare community should make reports of suspected child abuse or neglect. She explores how to distinguish routine childhood health issues from the physical, mental, and emotional signs of possible abuse or neglect. She covers documentation in the health record, contrasted with documentation retention in compliance records.
  Donna Keil, BSN, RN
Donna presents examples of medical malpractice lawsuits generated primarily as a result of finger-pointing amongst healthcare providers. She discusses tips for conversations with patients who experience poor outcomes or medical mistakes as well as strategies for appropriate documentation.

Informed Consent - Examining the Patient and the Process

The Unprofessional Professional: Identifying Social Media Missteps and Other Online Social Gaffes
Tough Conversations: Opioid Prescribing
Documentation - Write or Wrong?
Health Literacy
Using Data to Improve Care Delivery
Cyber Security: Are You at Risk?
Informed Consent
Improving Teamwork
Reducing Risk Through Proper Documentation
HIPAA Breach Issues
MPLI 101
Incident Investigation Pt 1, 2, 3
Risk Management: You Ask, We Answer
Physician Supervision