When Should I Contact the KaMMCO Claims Department?
As soon as any of the following occur:
- You receive notice of a claim from a patient or the patient’s attorney
- You are served with a lawsuit or notice of intent to commence a lawsuit
- A patient asks for a copy of his or her records under circumstances which may reflect dissatisfaction with your care
- You receive a records request or other communication from an attorney
- An incident occurs which makes you uncomfortable with any aspect of the care you have provided
- There is any untoward or unexpected outcome in a patient’s care, whether or not you feel your care was provided in a satisfactory manner
- You learn of any threat of a claim or suit by a patient or member of the patient’s family, whether such threat is made directly to you or is overheard by you or your staff or is learned secondhand
- You receive a notice of investigation from the state medical or osteopathic disciplinary agency
Early reporting may provide an opportunity to obtain advice for managing the situation, which could prevent a formal claim from being filed in the future.
How Do I Report a Claim to KaMMCO?
There are several ways to do so. You may call our office at (800) 232-2259 and ask to speak with the Claims Coordinator; complete the KaMMCO Claim Report Form
and e-mail (via secured connection) it to the KaMMCO Claims Coordinator at firstname.lastname@example.org
with information regarding your potential claim.
How Do I Obtain a Loss History Report?
To obtain a Loss History Report, please e-mail your request to email@example.com
. If an individual other than the member insured is requesting the Loss History Report, a signed authorization is required. A sample authorization
can be found by clicking here